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FAQs
We offer Free Shipping which includes Track & Trace on all orders within the UK.We are working closely with Royal Mail, Evri, DHL, and DPD to deliver all orders quickly and safely.
We make promises, but you can only truly know once you try it for yourself. That’s why we offer a 30-day money-back guarantee on all orders. If you’re not completely satisfied, you can easily exchange or return your item at any time within 30 days.
You can check the status of your order by going to the Track Your Order section in the menu. Just enter your tracking number to receive real-time updates on your shipment.
Our customer service is available 24/7 to answer all your questions and enquiries. Whether you need advice on a product or assistance with an order, we are here to support you. Please don’t hesitate to contact us – we are always happy to help. You can reach us at info@hazelandhone.co.uk or through our contact page.




